Terms of service

GENERAL OVERVIEW

Welcome to The Green Bear! The terms "we," "us," and "our" refer to The Green Bear. The Green Bear operates this store and website, including all related content, features, tools, products, and services, to provide you—the customer—with a personalized shopping experience (the "Services"). The Green Bear is powered by Shopify, which enables us to deliver these Services.

The following terms, together with any policies referenced herein (the "Terms of Use" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS & ACCOUNT

By accepting these Terms of Use, you confirm that you have reached the legal age of majority in your country or province of residence, and you grant us consent to allow any minor dependents of yours to use the Services on devices you own or manage.

To access and use the Services, including browsing our online store or purchasing products, you may be required to provide information such as your email address, billing and shipping details, and payment method. You represent and warrant that all information provided is accurate, current, and complete and that you have the right to submit such information.

You are solely responsible for maintaining the confidentiality of your account credentials and all activities under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display our products and services in our online store. However, product colors and appearance may vary depending on the device and screen settings used to access the store.

We do not guarantee that the appearance or quality of any product or service will meet your expectations or match the depiction on our website.

All product descriptions are subject to change without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit product quantities offered to any person, region, or jurisdiction.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. The Green Bear reserves the right to accept or decline your order for any reason. An order is not accepted until The Green Bear confirms acceptance. We must receive and process your payment before your order is confirmed.

Please review your order carefully before submitting. We may be unable to process cancellation requests once an order is accepted. If we are unable to accept, modify, or cancel your order, we will attempt to contact you using the information you provided.

Purchases are eligible for return or exchange only in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use only and not for resale or export.

SECTION 4 – PRICING & BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed, as confirmed in your order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping, handling, duties, or import fees.

Prices may differ from those offered in physical stores or by third-party resellers. Promotional pricing may be subject to additional terms and conditions. In the event of a conflict, promotional terms take precedence.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update your account and payment details so we can complete your transactions and contact you if needed.

You represent and warrant that:

  • The payment information you provide is accurate and complete

  • You are authorized to use the provided payment method

  • Charges incurred will be honored by your card provider

  • You will pay all applicable charges, including taxes and fees

SECTION 5 – SHIPPING & DELIVERY

We are not responsible for shipping delays. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control.

Risk of loss and title for products transfer to you upon delivery to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content in the Services, including trademarks, logos, text, graphics, videos, audio, and layout, is the property of The Green Bear, its partners, or licensors and is protected by intellectual property laws.

These Terms grant you limited access for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works, publicly display, or transmit any content without prior written consent.

Nothing in these Terms grants a license to use any intellectual property of The Green Bear, Shopify, or third parties. Unauthorized use may violate laws. All rights not expressly granted are reserved.

The Green Bear name, logo, and slogans are trademarks of The Green Bear or its partners. Shopify trademarks belong to Shopify. Other trademarks belong to their respective owners.

SECTION 7 – THIRD-PARTY TOOLS

You may be given access to third-party tools through the Services. We do not monitor or control these tools.

We provide access "as is" without warranties or endorsements. We are not liable for issues arising from your use of third-party tools.

Use of such tools is at your own risk and subject to the terms of the respective third-party providers.

New features may be introduced as part of the Services and will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or content. We are not responsible for their accuracy, practices, or policies.

Accessing third-party websites is at your own risk. Review their terms and policies before engaging in transactions.

We are not liable for any harm or damages related to third-party websites or services.

SECTION 9 – SHOPIFY RELATIONSHIP

The Green Bear is hosted on Shopify, which enables us to offer the Services. However, all purchases are made directly from The Green Bear.

By using the Services, you agree that Shopify is not responsible for any issues related to purchases made from The Green Bear. You release Shopify and its affiliates from all claims or liabilities arising from your transactions with us.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy and may also be subject to Shopify’s privacy practices.

Shopify may process your data in different countries for the purpose of providing and improving the Services. Refer to our Privacy Policy for details.

SECTION 11 – FEEDBACK

If you submit any feedback, suggestions, reviews, or similar content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display it for any purpose.

You warrant that:

  • You own the rights to your Feedback

  • You have disclosed any compensation received

  • Your Feedback does not violate any laws or third-party rights

We are not obligated to keep Feedback confidential or respond to it. We may remove content that violates our policies.

You are solely responsible for the accuracy and legality of your Feedback.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, information on our Services may contain errors or omissions related to product descriptions, pricing, promotions, shipping fees, delivery times, or availability.

We reserve the right to correct any such errors, update information, or cancel orders without notice, even after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may only use the Services for lawful purposes. You agree not to:

  • Violate any laws or regulations

  • Infringe on intellectual property rights

  • Harass or harm others

  • Provide false information

  • Upload malicious software

  • Spam, impersonate others, or collect personal data without consent

We reserve the right to terminate access for violations.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You remain liable for all charges incurred up to the date of termination.

Certain sections (e.g., Intellectual Property, Feedback, Limitation of Liability) survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Except as explicitly stated by us, the Services and all products offered are provided "as is" and "as available" without warranties of any kind.

We do not guarantee uninterrupted, secure, or error-free service. Your use of the Services is at your own risk.

Some jurisdictions do not allow the exclusion of warranties, so this disclaimer may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Green Bear and its affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or any products purchased.

This includes lost profits, data loss, replacement costs, or similar damages.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless The Green Bear, Shopify, and their affiliates from any claims, losses, or damages (including legal fees) arising from:

  • Your breach of these Terms

  • Your violation of laws or third-party rights

  • Your use of the Services

We may assume defense of such claims, and you agree to cooperate.

SECTION 18 – SEVERABILITY

If any part of these Terms is found unenforceable, the remainder will remain in effect to the fullest extent permitted by law.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

Failure to enforce any provision of these Terms shall not constitute a waiver.

These Terms, along with our posted policies, constitute the entire agreement between you and us.

SECTION 20 – ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms without notice.

SECTION 21 – GOVERNING LAW

These Terms and any related agreements shall be governed by the laws of the jurisdiction where The Green Bear is headquartered.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. It is your responsibility to check for changes.

Material changes will be communicated as required by law. Continued use of the Services after updates constitutes acceptance of the revised Terms.